Billing and credits
Manage your subscription and invoices
Find your plan, renewal controls, payment method, and downloadable payment receipts in Settings.
Updated
- Open Settings and select Subscription.
- Review your current plan, subscription status, billing period, storage, and available actions.
- Use the displayed plan or renewal action if you want to change or renew your subscription.
- For an eligible automatically renewed subscription, use Change payment method to open the hosted payment update flow.
- Select Invoices in Settings to review payment history. Use Download PDF on a paid row to save its receipt.
Receipt details
Receipts reflect the payment and customer details saved when that payment was confirmed. If you need a business name or tax ID on future receipts, update the corresponding Profile fields before paying. Editing your profile does not rewrite earlier receipts.
The downloadable document is a payment receipt, not a tax/SST invoice or a government e-invoice submission.
A pending payment is not proof that a plan or credits are active. Check the confirmed subscription and payment state after checkout.
Related guides
- Add credits and understand expiration dates
Check top-up eligibility, review a credit purchase, and distinguish plan credits from top-up credits.
- Change plans or cancel automatic renewal
Review plan-change timing and stop or restore automatic renewal without confusing it with account deletion.
- Payment completed but credits or access are missing
Check account and payment status safely when checkout finishes but your balance or subscription has not updated.
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