Billing and credits

Add credits and understand expiration dates

Check top-up eligibility, review a credit purchase, and distinguish plan credits from top-up credits.

Updated

  1. Open the credit or subscription controls and choose Add credits where available.
  2. Check eligibility: buying top-up credits requires an active paid subscription with time remaining in its current period.
  3. Choose an available amount or offer and review the currency, total, and credits shown.
  4. Complete checkout, then confirm that the paid purchase appears in your account and the balance updates.

Different credits can expire at different times

  • Plan credits belong to their allocated monthly credit period and expire at its end.
  • Annual subscriptions provide a year of access with monthly plan-credit refreshes, not the whole year's credits as one immediately usable grant.
  • Top-up credits expire twelve calendar months after the confirmed purchase.
  • Other grants can have their own expiration terms. Check the purchase or grant entry in Settings > Usage when an expiry is shown.

Without an active paid subscription, you cannot buy a top-up. Valid remaining credits may still be usable on available tools under Free-tier limits, but they do not create a new monthly refill entitlement.

Still need help?

Return to the Help Center and try a different search phrase or browse another category.

Browse all articles

Essential cookies keep your account secure. Optional analytics and marketing cookies stay off until you choose.